Cancellation & Booking Policy - Hope Movement Pilates

Single class bookings may be cancelled up to 24 hours before the class for a full refund.
Cancellations made less than 24 hours before the class, or failure to attend are non-refundable.

Block bookings secure your place for the duration of the block and are payable in advance.
Once a block has begun, it is non-refundable.
If you are unable to attend a class in the block, please let me know at least 24 hours before the class. You may then attend an alternative Hope Movement Pilates class, subject to availability.
If you miss a class without providing at least 24 hours’ notice, that class will be forfeited.
In exceptional circumstances, such as a medical emergency, please get in touch as soon as you are able. Any alternative arrangements will be at the discretion of Hope Movement Pilates.
Alternative classes must be arranged directly with Hope Movement Pilates, booked in advance and attended within 6 weeks of the missed class.

If Hope Movement Pilates needs to cancel a class – an alternative class or refund will be offered.